Refund Policy
Last Updated: February 21, 2026Thank you for using Xyphla Solutions. We value your satisfaction and strive to provide the best experience possible. Our refund policy varies depending on the type of product or service purchased.
1. Digital Products
Sales of digital products, including source code, templates, and plugins, are generally final and non-refundable due to the instant delivery nature of these assets. The only exception is if a file is provably corrupted upon download and our team cannot resolve the issue within 72 hours.
2. Subscriptions & Recurring Payments
- You may cancel your subscription at any time to prevent future billing.
- Cancellations must be made before your next billing cycle to avoid charges for the upcoming period.
- We do not offer prorated refunds for mid-cycle cancellations. You will retain access until the end of your current paid period.
- Initial subscription payments are non-refundable unless the service is wholly inaccessible due to a fault on our end.
3. Custom Development & Services
Initial deposits for custom web applications and development services are non-refundable as they cover discovery and planning phases. If a project is cancelled midway, the client is responsible for work completed to date.
Contact Us
For refund questions, contact info@xyphla.com.