Billing
How does billing work for custom projects?
We provide a detailed Statement of Work (SOW). Work commences upon receipt of an initial deposit, with subsequent milestones tied to further payments.
Digital Store
Are digital products and source code refundable?
Due to the digital nature of our assets, all sales in the Xyphla Store (templates, source code, scripts) are final and non-refundable.
Can I resell the templates or source code I purchase?
No, you are granted a non-exclusive license for personal or business use. You may not redistribute or resell the raw code as a standalone product.
How are digital assets delivered?
Upon successful transaction authorization, digital assets are compiled and transmitted instantly to your secure email channel.
General
Is Xyphla a registered agency ?
Yes. Xyphla operates as a legally registered sole proprietorship in Sri Lanka under the business name Xyphla Solutions.
The business is officially registered with the Department of Business Names Registration – Western Province, in accordance with the Business Names Statute of Trade, Corporation and Non-incorporated Trade Institutions of the Western Province No. 05 of 2011.
Reg No : WP/COL/RA/2025/00106
What services do you offer?
We specialize in custom web applications, complete e-commerce solutions, smart school management systems, POS software, and brand identity design.
Where is Xyphla Solutions located?
We are headquartered in Ratmalana, Sri Lanka, but we operate and deploy digital solutions globally.
What industries do you specialize in?
We serve a wide array of industries including retail, education (EdTech), hospitality, salons, and general corporate enterprises.
Process
How do I get started with a custom project?
Simply submit a request through our Contact/Quote page. We’ll schedule a discovery call to understand your needs and map out a solution.
Projects
How long does a project take?
Timelines vary depending on complexity: 2–4 weeks for standard websites, and 2–3 months for full-scale SaaS or custom web applications.
Services
Can I request a fully customized software solution?
Absolutely. We build software from scratch based on your exact workflow, whether it’s an ERP, CRM, or a highly niche operational tool.
Is your school management solution cloud-based?
Yes, our school management system is entirely cloud-based, secure, and accessible anytime, making it perfect for administrators, teachers, and parents.
Do you offer e-commerce website design?
Yes, we create high-conversion e-commerce websites with robust payment gateways, real-time inventory management, and intuitive user dashboards.
Do you build POS systems?
Yes, we develop custom Point of Sale (POS) and inventory management software optimized for modern retail and mobile environments.
Support
Do you offer support after launch?
Yes, we provide full lifecycle support including bug fixes, feature upgrades, backups, and ongoing technical maintenance.
Technical
What technology stack do you primarily use?
Our core stack revolves around modern PHP (8.0+) and MySQL, paired with responsive frontend frameworks and APIs to ensure blistering speed and security.
Can you integrate with our existing systems?
Yes, we can integrate custom solutions with your existing CRMs, accounting tools, HRMS platforms, and third-party APIs for seamless functionality.